Rates

I have found that most appointments last about two hours. Some services such as new computer or smartphone setup, repairs, installation, software updates, virus/spyware removal, maintenance, backup, networks, etc. vary in time depending on the complexity of the job, number of computers/devices, speed of computers, etc.
Colorado Washington, DC
On-site rate per hour $96 $100
Phone and e-mail questions (per 15 minutes) $22 $22
Outside Colorado Springs trip fee $30 N/A
Buying fee* $25 $25
Same day cancellation/no show Kindly give 24 hours
notice to avoid being
charged for the appointment
Kindly give 24 hours
notice to avoid being
charged for the appointment
Computer pickup/delivery $60 $60
All rates plus expenses, if any, for parking, long distance phone calls, etc.
*This is the fee I charge when I buy items on your behalf.
Kerno.biz LLC
Claude Kerno

Computer & Consumer Electronics Consultant
(Windows, Mac, iOS, Android, etc.)